Chesapeake Thermal Enterprises, Inc. is a true local family run business. Owned and operated by Tom & Nancy Dawson since 1986, we offer superior service, outstanding products and quality installations at very reasonable prices. While we offer our customers the best value for their money, we also provide personal attention to every detail of your remodel. You will be dealing with the owner and/or family member, not a commissioned salesman. We don’t believe in inflating prices and then offering you a discount. Our specials are true discounts off our very reasonable prices.
Tom started in the business working for a distributor for ten years before branching out on his own in 1986. He has negotiated the best prices from the manufacturers he feels offer the best products on the market. That is how we can offer our low prices to our customers. Our overhead is low and we don’t employ commissioned sales people. Tom & Matt handle the sales calls by coming to your home to give you a complimentary estimate. Our window, door installations are run by Tom’s brother, John Dawson. All of our installers are factory trained employees who work for us, so you can rest assured the installation of your windows, doors, siding & roof will be absolutely first-rate. We believe a product is only as good as the installation. If it is not installed properly, it will not perform as it should. And finally, Nancy runs the office and is there to answer all of your questions.
We offer many product lines and styles to choose from. We are not tied to one particular manufacturer so that we satisfy the many interests of our customers. We will educate you and help you select the product that best fits your needs and budget.
A long-standing member of the Greater Maryland Better Business Bureau with an A+ rating, we have never had a complaint filed with the MHIC or any other consumer agency in our 30 years in business. We are very proud of that fact and work diligently to keep our customers happy. We were awarded the Super Service Award from Angie’s List in 2012, 2013 & 2014 for being in the top 5% of service companies who meet and maintain a superior service record. We are licensed, bonded, insured and an ENERGY STAR PARTNER, committed to providing our customers with the most energy-efficient products available on the market today.
Our goal is not only to offer our customers with the best value for their money. We also use top quality products suited to your needs, install them professionally and in a timely manner, and personally attend to any questions that arise. We want to build a relationship with every customer so that you are completely satisfied and remember us when you need more work done or know someone else who does. Customer satisfaction is our primary goal and is why we have been in the business for over 29 years.