Question 1

How long has Chesapeake Thermal been in business?

Accepted Answer

Chesapeake Thermal was founded in 1986 and has been serving Maryland for over 40 years. We use the evergreen claim 'Serving Maryland since 1986.'

Question 2

Is Chesapeake Thermal family owned?

Accepted Answer

Yes. Chesapeake Thermal is family-owned and operated. It was founded by Tom and Nancy Dawson in 1986, and Matt and Kaitlyn Dawson became second-generation owners in 2021.

Question 3

Who owns Chesapeake Thermal?

Accepted Answer

Matt and Kaitlyn Dawson are the second-generation owners, having taken over in 2021. The company was founded by Tom and Nancy Dawson in 1986.

Question 4

Where is Chesapeake Thermal located?

Accepted Answer

We are located at 879 Mount Airy Rd, Davidsonville, MD 21035. We serve Annapolis, Anne Arundel County, Maryland, and the Washington Metropolitan area.

Question 5

What types of exterior home-improvement projects does Chesapeake Thermal handle?

Accepted Answer

We install replacement windows, entry and patio doors, vinyl siding and exterior trim, and roofing. We can also coordinate several of these as a single exterior project.

Question 6

How can I contact Chesapeake Thermal?

Accepted Answer

You can reach us by phone at (301) 261-3700, by email at info@chesapeakethermal.com, or through our contact page. We also list regional numbers for Annapolis and Maryland callers.

Question 7

How do I know when my windows need to be replaced?

Accepted Answer

Common signs include drafts, difficulty opening or closing, condensation or fog between the glass, rotting frames, and higher heating or cooling costs. During a free estimate we can help you assess which windows are worth replacing.

Question 8

Are replacement windows worth it for an older Maryland home?

Accepted Answer

For many older homes, yes. New windows can improve comfort and reduce drafts, and we install in homes built before 1978 where lead-safe renovation may apply. We can assess your specific home during an estimate.

Question 9

Can I replace a few windows at a time?

Accepted Answer

Yes. You do not have to replace every window at once. Many homeowners replace windows in phases, prioritizing the ones in the worst condition first.

Question 10

Do I need to replace every window in my house at once?

Accepted Answer

No. You can replace windows in stages. We help you plan a sequence that fits your budget and priorities.

Question 11

Do replacement windows require removing the entire existing frame?

Accepted Answer

Most replacement windows are installed within the existing frame, which is less disruptive than new-construction windows. We can explain which approach fits your home during the estimate.

Question 12

What is the difference between replacement windows and new-construction windows?

Accepted Answer

Replacement windows are designed to fit into an existing frame, while new-construction windows involve the full frame and exterior finish. Most of our projects use replacement windows.

Question 13

Can replacement windows be custom made for existing openings?

Accepted Answer

Yes. Replacement windows can be ordered custom-sized to fit your existing openings.

Question 14

Can you replace windows in older Maryland homes?

Accepted Answer

Yes. We replace windows in older Maryland homes, including homes built before 1978 where lead-safe renovation may apply.

Question 15

What should homeowners do to prepare for window installation?

Accepted Answer

We will give you specific instructions before your install date. In general, clear access to the windows and move fragile items out of the work area.

Question 16

What happens to my old windows after installation?

Accepted Answer

We remove the old windows and haul away the installation debris so your home is left clean.

Question 17

Is exterior capping included with replacement windows?

Accepted Answer

Yes. Exterior capping is included with our window installations to help protect the frame and finish the exterior cleanly.

Question 18

What window styles are available for replacement projects?

Accepted Answer

Common styles include double-hung, casement, picture, bay, bow, garden, and specialty or shaped windows. We help you choose based on your home and how each room is used.

Question 19

What is a double-hung window?

Accepted Answer

A double-hung window has two operable sashes that slide vertically, allowing you to open the window from the top or bottom.

Question 20

What is a bay window?

Accepted Answer

A bay window typically combines a large center picture window with two angled side windows, projecting outward from the home to add light and interior space.

Question 21

What is a bow window?

Accepted Answer

A bow window is made of several window units arranged in a gentle curve, creating a rounded projection that adds a softer, more open feel than a bay window.

Question 22

What is a garden window?

Accepted Answer

A garden window extends outward from the home with glass on the sides and top, creating a small sunlit space. It is commonly installed above kitchen sinks.

Question 23

Can you replace unusually shaped windows?

Accepted Answer

In most cases yes. During a free estimate we can assess the opening and confirm what is available for your specific shape.

Question 24

What are the advantages of vinyl replacement windows?

Accepted Answer

Vinyl windows are low maintenance, moisture resistant, and never need painting. They are available in a range of styles and colors and can include energy-efficient glass packages.

Question 25

Do vinyl windows need to be painted?

Accepted Answer

No. Vinyl windows do not require painting. The color is part of the material, which is one reason they are so low maintenance.

Question 26

Are vinyl windows suitable for Maryland's climate?

Accepted Answer

Yes. Vinyl frames resist moisture and hold up well through Maryland's humid summers and cold winters.

Question 27

Do you install wood replacement windows?

Accepted Answer

Yes. We install wood replacement windows for homeowners who want the classic look and warmth of real wood.

Question 28

What is the difference between wood and vinyl replacement windows?

Accepted Answer

Wood offers a traditional look and a paintable or stainable interior, while vinyl is lower maintenance and never needs painting. We can help you weigh the tradeoffs during your estimate.

Question 29

What makes a replacement window energy efficient?

Accepted Answer

Features like Low-E glass, argon gas fills, quality frame construction, and proper installation all contribute. Energy ratings such as U-factor and Solar Heat Gain Coefficient help you compare options.

Question 30

What does ENERGY STAR mean for windows and doors?

Accepted Answer

ENERGY STAR is a program that sets energy-performance criteria for products. Chesapeake Thermal is an ENERGY STAR Partner, and the products we install are ENERGY STAR rated. We can discuss ENERGY STAR qualified options during your estimate.

Question 31

What is an NFRC rating?

Accepted Answer

The NFRC provides standardized ratings for window energy performance, including U-factor and Solar Heat Gain Coefficient, so you can compare products fairly.

Question 32

What is window U-factor?

Accepted Answer

U-factor measures how well a window insulates. We can explain what the numbers mean for your home during your estimate.

Question 33

What is Solar Heat Gain Coefficient?

Accepted Answer

Solar Heat Gain Coefficient measures how much solar heat passes through a window. Lower values reduce heat gain, which can matter for windows that get direct sun.

Question 34

What is Low-E glass?

Accepted Answer

Low-E (low-emissivity) glass has a thin coating that helps manage heat transfer, keeping heat inside in winter and reducing heat gain in summer.

Question 35

What does argon gas do in replacement windows?

Accepted Answer

Argon gas fills the space between panes and is less conductive than air, which helps improve the insulating performance of the window.

Question 36

Can replacement windows help reduce drafts?

Accepted Answer

Properly installed replacement windows with good sealing can reduce drafts. Actual results depend on your home and the products chosen.

Question 37

Does professional installation affect window energy efficiency?

Accepted Answer

Yes. Proper flashing, sealing, and fit affect how a window performs in the real world, which is why installation matters as much as the product itself.

Question 38

Does fog between glass panes mean a window seal has failed?

Accepted Answer

Fog or condensation between the panes often indicates a failed seal. We can assess the window during an estimate and explain your options.

Question 39

When should an exterior entry door be replaced?

Accepted Answer

Common signs include drafts, warping or cracking, difficulty locking, visible wear, and rising energy costs. A new door can also improve curb appeal and security.

Question 40

Do you install custom-sized replacement entry doors?

Accepted Answer

Yes. We install custom-sized entry doors built to fit your existing opening.

Question 41

What is the difference between fiberglass and steel entry doors?

Accepted Answer

Fiberglass doors can mimic wood grain and resist dents and moisture, while steel doors are strong and secure. We can help you compare during your estimate.

Question 42

Can I add decorative glass to a replacement entry door?

Accepted Answer

Yes. Many entry doors offer decorative glass, sidelight, and transom options.

Question 43

Can replacement doors include new exterior trim and capping?

Accepted Answer

Yes. Exterior trim and capping are included with our door installations.

Question 44

Do you install sliding patio doors?

Accepted Answer

Yes. We install sliding patio doors custom-sized to your opening.

Question 45

Do you install French patio doors?

Accepted Answer

Yes. We install French patio doors custom-sized to your opening.

Question 46

What is the difference between sliding patio doors and French doors?

Accepted Answer

Sliding doors glide along a track and save space, while French doors swing open and often feature divided lights for a classic look.

Question 47

Do you install ProVia doors in Maryland?

Accepted Answer

Yes. We install ProVia entry doors for Maryland homeowners.

Question 48

Can ProVia doors be made to custom sizes?

Accepted Answer

Yes. ProVia doors can be ordered in custom sizes to fit your existing opening.

Question 49

What warranty comes with a ProVia door?

Accepted Answer

ProVia product warranties vary by product line. Chesapeake Thermal is a ProVia certified installer, and we will reference the exact current ProVia warranty for the door you choose during your estimate.

Question 50

Do you install vinyl siding in Maryland?

Accepted Answer

Yes. We install vinyl siding and exterior trim for Maryland homeowners.

Question 51

When should vinyl siding be replaced?

Accepted Answer

Common signs include cracking, warping, fading, loose panels, and moisture damage. We can assess your siding during a free estimate.

Question 52

Is vinyl siding low maintenance?

Accepted Answer

Yes. Vinyl siding does not require painting and can be cleaned with a hose or pressure washer on a low setting.

Question 53

Can siding and replacement windows be installed as part of the same project?

Accepted Answer

Yes. We can coordinate siding with window or door replacement as part of a single exterior project.

Question 54

Does Chesapeake Thermal install roofing?

Accepted Answer

Yes. Roofing is part of our exterior services.

Question 55

How do I know when my roof needs to be replaced?

Accepted Answer

Common signs include missing, cracked, or curling shingles, leaks, granule loss in gutters, and age. We can assess your roof during a free estimate.

Question 56

Can roofing and siding be completed as part of the same exterior remodeling project?

Accepted Answer

Yes. We can coordinate roofing with siding, windows, or doors as part of a single exterior project.

Question 57

What roofing manufacturers does Chesapeake Thermal use?

Accepted Answer

We only reference roofing manufacturers and products that are currently confirmed. We will share specific options during your estimate.

Question 58

Who installs Chesapeake Thermal's windows and doors?

Accepted Answer

Installation is performed by Chesapeake Thermal company crews, not subcontracted out.

Question 59

Why does professional window installation matter?

Accepted Answer

Proper flashing, sealing, and fit affect how a window performs and how long it lasts. Installation quality matters as much as the product itself.

Question 60

Will installers remove the old windows and doors?

Accepted Answer

Yes. We remove old windows, doors, and installation debris so your home is left clean.

Question 61

Is installation debris removed after the project?

Accepted Answer

Yes. We haul away old windows, doors, and debris as part of the project.

Question 62

Is exterior capping included with window and door installation?

Accepted Answer

Yes. Exterior capping is included with our window and door installations.

Question 63

Do Chesapeake Thermal products include warranties?

Accepted Answer

Yes. You get full manufacturer product warranties backed by our 5-year labor guarantee. Manufacturer warranties vary by brand and product line, and we will reference the exact current warranty for the product you choose during your estimate.

Question 64

Is there a labor or workmanship warranty?

Accepted Answer

Yes. Chesapeake Thermal offers a 5-year workmanship warranty on installation. We will provide the current details in writing during your estimate.

Frequently Asked Questions

Company & Contact

Replacement Windows

Window Styles & Materials

Energy Efficiency

Doors

Siding & Roofing

Installation & Warranties

Estimates & Financing

Service Areas

Older Homes & Lead Safety

Still Have Questions?